After years of high-pressure work in luxury hospitality and marketing, layered with the invisible weight of caregiving, she experienced the full spectrum of burnout, depression, and anxiety that so many of her clients now describe. That personal journey led her to HeartMath® — and to the work of rebuilding from the inside out.

Today, Shalin brings that hard-won understanding into boardrooms and group workshops — helping high-achieving women, caregivers, and the teams that serve others every day find their way back to steadiness, presence, and resilience.

Before coaching, she spent over a decade in marketing, brand strategy, and customer experience — across luxury hospitality, real estate, and retail, in India and the U.S. She has built brands, launched businesses, and navigated high-stakes client relationships. That commercial fluency is baked into everything she does.

 

Who I Work With

Shalin specializes in working with industries where emotional labor is embedded into the job description — where the pressure to show up whole, calm, and present is relentless, and where the personal cost of that pressure often goes unacknowledged.

Her clients include:

Healthcare organizations & caregiving teams

Doctors, nurses, care coordinators, patient-facing staff, and the leaders who support them — professionals whose nervous systems are under constant demand, and whose wellbeing directly affects patient outcomes and team retention.

Luxury Hospitality, Wellness & travel organizations

Luxury, wellness, and hospitality are industries built on an invisible promise: that every person who walks through the door will be cared for. Shalin has lived that standard from the inside both in luxury hospitality and real estate, where numbers are linked to very high standards of care.

High-achieving women & caregiver leaders

Women carrying both professional ambition and caregiving responsibilities — often simultaneously — who are ready to move from surviving to thriving.

 

Services

Team & Group Workshops

Small-group workshops that combine HeartMath® coherence techniques with somatic practices and stress transformation tools. Designed for caregiving teams, department cohorts, and leadership groups who want practical, science-backed strategies they can use immediately — not just inspiration.

1:1 HeartMath® Coherence Coaching

Personalized coaching grounded in the science of heart-brain coherence. Clients learn evidence-based self-regulation tools to shift out of stress responses quickly, build emotional resilience, and perform at their best — without sacrificing their wellbeing.

Organizational Impact

Shalin's work addresses the real costs of chronic stress in people-centered industries: burnout, absenteeism, disengagement, and turnover. By supporting nervous system regulation at the individual and team level, her programs help organizations retain talented people and build cultures where sustained performance is possible.

 

Credentials & Training

✦  Certified HeartMath® Coach — HeartMath Institute

✦  Dr. Amen Brain Health Licensed Trainer — Amen Clinics

✦  Certified Wellbeing Strategist

✦  Somatic Mentor

✦  8+ years in luxury hospitality, real estate marketing & brand strategy

✦  International marketing experience across India & the United States

✦  Founder, Shalin Kripalani Lifestyle & Retail Consulting — Mumbai

✦  Brand strategy, market entry & customer experience in startup, retail, property & skincare sectors

 

Education

Northwestern University

Master's, Integrated Marketing Communications — 2005–2006

Fashion Institute of Technology, New York

Retail Experience Management — 2008

University of Mumbai

Bachelor of Mass Media, Advertising — 2001–2004

"When caregivers are cared for, everything changes — for them, for their teams, for the people they serve, and for the organizations they are a part of."

— Shalin Kripalani Lele